- What is a hydro-therapeutic system?
It is a set of appliances installed into a bathtub or a pool to perform hydro or air massage.
- What parts does the hydro-therapeutic system consists of?
Generally speaking, the basis of water massage is an efficient pump and the basis of air massage is a compressor. The standard system also contains control electronics or pneumatic buttons, water level sensor, air suction mechanical regulators, air/water distribution tubes and last but not least combination of air and water jets. The combination of components differs according to the chosen hydro-massage system.
- Aren't the cheap systems baddish?
Due to our products quality, our primary aim is a contented customer. We use only one type of high-quality hydro-massage bathtubs which we produce ourselves. Even the cheapest bathtubs are carefully manufactured of quality components. We are able to achieve lower price of systems by lower equipment, as every customer has specific needs and prefers other system components, and not by bad manufacturing or low quality components.
- What is the operating life of the hydro-massage bathtub?
We know that our very first hydro-therapeutic bathtubs, which are operating over 10 years, are still working. We do not want to contrive the operating time, so we state the data, we can attest. The overall lifetime of hydro-massage bathtub depends mainly on the way of use and quality of servicing. Upper limit of lifetime is not set.
- Which types of bathtubs are suitable to be equipped with the hydro-massage system?
We install the massage system into all types of bathtubs except for the free-standing ones. Of course, exceptions may occur – we are ready to deal such situations individually.
- Can I choose the number and configuration of jets?
Yes. Any basic SAPHO system can be modified according to wishes and specifications of the customer both in number of jets and overall equipment.
- Can I choose a bathtub by another producer which is not in your standard product range?
Yes. We offer installation of the hydro-massage system to bathtubs by any producer after consultation. It is necessary to take into consideration the possibility of prolonged delivery term in case of a minor producer.
- What is the difference between acrylic and laminated bathtubs?
Acrylic bathtub is of a sandwich construction and nowadays, it is the most common type. The visible part (the inside of the bathtub and the top and sides of the edge) is made of acrylic tablet which is strengthened with a chipboard tablet from the outer (non-visible) side. To ensure sufficient firmness of the whole bathtub construction (as the acrylic tablet is not firm enough to carry the weight of both the person and water) the whole outer (non-visible) part is covered with stiffening laminate layer, which also integrates the chipboard tablet and the bathtub into one unit.
Laminated bathtub (all-laminated) consists of one laminate layer with polished surface. Laminated bathtub is generally used in places where the whole surface is visible (the bottom, the sides, and the inner part).
Characteristics of the acrylic bathtubs: the most common type nowadays, great insulation properties, a warm feeling, lighter than the laminated bathtubs, the faulty surface can be repaired with cement, the most suitable type for installation of the hydro-massage systems (easy hole drilling).
Characteristics of laminated bathtub: less common, higher weight, worse insulation properties, possibility of easy and workable repairs with high durability.
- What is the difference between acrylic and metal bathtub?
Metal bathtub is all-metal. It has the worst insulation properties but this type is the most resistant against mechanical abrasion of the surface (scratching etc.). It has excellent durability, its appearance almost does not change in time. However, it is very difficult to repair damaged surface. All holes needed for hydro-massage system installation must be done during the production process (no additional adjustments of the holes are possible). Compared to acrylic bathtubs, metal bathtubs are significantly less common.
- What is the difference between water and air massage?
Water massage has therapeutic effects evoked by the water pressure, which is created by the pump. Hydro-massage jets are situated on the sides and in the back and feet areas of the bathtub. The intensity is regulated by mixing the water under pressure with the air in the hydro-massage jets. Air massage is relaxing. The air bubbles are created by the compressor. Air jets (compared to water massage, there is larger amount of smaller jets) are in the bottom (90%) and in the back part.
- What is the difference between pneumatic and electronic controls?
The pneumatic control is easier, cheaper and absolutely sufficient. The position is changed mechanical-electronically. The electronic control always contains control electronics and control panel. This variety offers more possibilities (time measurement, pump/compressor rotation speed regulation, checking and setting of the temperature etc.)
- Is the hydro-massage bathtub safe, as it contains electrical installation?
Of course, our bathtubs are absolutely safe. All components that are accessible while using the bathtub (e.g. electronic control panel) are powered by safe voltage, which must be lower than 12 V.
- Are the hydro-massage systems certified?
Hydro-massage systems sold by the company SAPHO are, of course, certified. The systems went through demanding tests and were certified at the Electrotechnical Testing Institute. This certification is internationally valid.
- What are the main principles of using the hydro-massage bathtubs?
One word is enough – cleanness. The hydro-massage system should be kept as clean as possible. It is necessary to realize that the system contains distribution tubs where small amount of water always stay after use. It does not cause any problems if one of the three conditions is satisfied – the water evaporates (within few hours), the water is dried up or chemically treated. If one of these conditions is satisfied, the water in the system keeps biologically clean. To minimalize the risk of water contamination, we recommend to clean the body before each use (for example by showering). As it is a hydro-therapeutic machinery, the way of use should match the spa operation. After the bath, we recommend to disinfect the bathtub with a small amount of disinfection agent.
- How often should I use disinfection and is it necessary?
If you use the bathtub for private purposes (at home), disinfection once a week is sufficient. Commercial use is adjusted by regulation. Disinfection is not necessary, but it eliminates unpleasant odour, which can appear when the bathtub is not cared for.
- Which automatic disinfection systems can I choose?
We offer two disinfection systems. In the first system, the disinfection agent is put (automatically or manually – according to the chosen hydro-massage system) into the watered bathtub. Then, hydro-massage programme is started to clean the distribution tubs with the disinfection solution. The disinfection is performed after bath with clean unused water. The water consumption is smaller than for usual bath.
StreamClean disinfection rinse system is another possibility. The distribution tubs are cleaned by means of the mixture of water under pressure and disinfection agent. Control electronics programme automatically starts all cycles (disinfection, rinse). It is the most up-to-date way of cleaning. The water consumption is only 20l.
- How do I perform manual bathtub disinfection, when my system does not contain the automatic disinfection system?
After bath, put small amount of disinfection agent into watered bath and start the hydro-massage system. During the cycle, disinfection solution gets into all distribution tubes. Turn the hydro-massage programme off after 2 minutes and empty the bathtub. The water in the bathtub should be clean and unused (it is possible to put the disinfection into used water, however, it is necessary to disinfect the bathtub more often then). The water level must reach the minimum level to start hydro-massage system. You do not have to be afraid of the unfavourable effects of the disinfection during next bath. The disinfection is diluted, it degrades with time and it also evaporates.
- I have the bathtub for commercial use, what are the rules of running and disinfection?
The bath pools up to 2 m3 must be emptied, mechanically cleaned, disinfected, rinsed and watered daily (according to the regulation from March 17, 2004, §13).
- Which disinfection should I use?
We recommend disinfection with the brand name VITAPUR.
- What is the water level sensor for?
It serves as safety fuse against waterless operation of the pump (without adequate amount of water in the bathtub).
- What is the pulsation for?
The pulsation programme (only in systems with electronic controls) periodically starts the compressor or the pump to achieve water and air massage cycles.